Our Services
Pre-sales Service
We conduct a thorough assessment of project requirements, including application scenarios, dimensions, capacity, and site conditions. Based on these needs, we provide customized tent solutions covering structural selection, compatible accessories and equipment, as well as technical drawings and relevant certification documents. A clear and transparent project quotation and proven case studies are also provided to support informed decision-making.
In-Sales Service
During order execution, we carefully confirm all product specifications and configurations. We strictly control the production process, conduct quality inspections at each key stage, and provide timely updates on production progress. When required, pre-installation testing is carried out prior to shipment.
After-Sales Service
After product delivery, we continue to support our customers by providing installation manuals or videos, remote technical guidance. On-site technical support can be arranged when required. We also offer maintenance and care recommendations to extend the service life of the tent, ensuring reliable performance throughout its entire lifecycle.
The whole project has been followed up and feedback is timely. If production needs to be suspended in the middle of a sudden production situation, please contact your sales consultant immediately, and we will stop the loss for you in time.
One time cooperation and lifelong service, the sales consultant will always keep in touch with you. If you need help, contact the sales consultant, and our company will fully assist you to solve the problem.
Honorary Qualifications
Global Sales Network
Since its establishment in 2008, the company has been dedicated to the R&D, production, and sales of aluminum alloy tents and outdoor temporary structures. With superior product quality, reliable supply capacity, and a professional service team, the company has gradually built a global sales network.
At present, the company’s sales network covers major regions across China and 118 countries worldwide, including:
Domestic Market: East China, South China, North China, and Southwest regions — providing customized tent solutions for event companies, exhibition organizers, hotels, and warehouse.
International Market: Products are exported to Europe, North America, the Middle East, Southeast Asia, Australia, and Africa, with long-term partnerships established with international brands and distributors.
Customer Service Hotline
+86-0755-29180607
info@baikaltent.com
Adhering to the philosophy of “Quality First, Service Excellence, and Win-Win Cooperation,” the company will continue to expand its global presence, enhance its brand influence, and provide safe, reliable, and innovative outdoor space products to customers worldwide.
Tough Gear True Support
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